FAQ

Yes, and we encourage it. Come into the showroom at 547 S 20th St W, Unit 10 in Billings and lie on any bed you are considering for at least five to ten minutes in your normal sleep position. No appointment needed and nobody rushes you.

Yes. Every mattress comes with a sleep trial: 100 nights on the Rimrock house line and MOLECULE, and 120 nights on Helix. If it is not right, we help you arrange the return. Full terms are in our trials and returns policy.

Returns are accepted within 120 days of delivery. Customers pay return shipping, and orders can be cancelled within 24 hours of purchase. Details are in the trials and returns policy.

Start with how you sleep. Back and stomach sleepers usually want firm to medium-firm, side sleepers usually want medium to plush, and most couples do best on medium. Our mattress firmness guide explains the feel scale we use on every product page, or call and ask a real person.

Shop Pay Installments is offered at checkout on eligible orders. The monthly amount and terms are shown on each product page and at checkout before you commit.

Yes. Local delivery is free within 100 miles of the store with no minimum order. Choose it at checkout and we will call within one business day to schedule a delivery window.

Yes, and pickup is free. Orders are usually ready within 24 hours. If you need a mattress today, call 406-661-5704 first and we will tell you whether your model and size are on hand.

Yes. Shipping is free to any address in the lower 48 states and Washington, DC. Orders ship the next business day and usually arrive within 5 to 7 business days. We do not ship to Alaska, Hawaii, US territories, APO or FPO addresses, or outside the United States. See the shipping policy.

Three lines: our own Rimrock house line (Studio, Cottage, Craftsman, Bungalow and Loft), MOLECULE and Helix. We are an authorized dealer for both MOLECULE and Helix.

Twin, Twin XL, Full, Queen, King and California King on most models. A few MOLECULE models skip the smallest sizes; each product page lists what is available.

Rimrock house-line mattresses are covered by our own 10-year limited warranty. MOLECULE mattresses carry MOLECULE's 15-year limited warranty, and Helix mattresses are covered by Helix's manufacturer warranty. Ask us for the terms on any model.

Yes. The price you see is the price you pay. No hidden fees, no bait and switch. Helix prices follow the manufacturer's national pricing.

547 S 20th St W, Unit 10, Billings, MT 59102, with parking in front. Monday to Friday 8 AM to 5 PM, Saturday 10 AM to 3 PM, closed Sunday.

Yes. Rimrock Mattress is family owned and operated in Billings and has been for 25 years. There is no franchise and no corporate office setting our prices. When you call or walk in, you are talking to the people who run the store.

Call 406-661-5704, email sales@rimrockmattress.com, or use the contact page.